Frequently Asked
Questions

  • Our minimum is 48 units which can be combined between any / all product lines in multiples of 12.

  • Please add 25¢ to the unit cost if requiring any of the following services:

    1. Pricing
    2. Addition of special tags or stickers
    3. Ordering less than an Inner Pack of 12 pieces
    4. Design charges if files are not compliant.

  • One artwork per every 48 pieces ordered. An order of 144 pieces, for example, would include 3 different artworks.

  • Yes, all products are tagged with a preprinted 12-digit UPC number.

  • Adobe Illustrator files (.AI) are preferred, but editable .PDF or .EPS files are acceptable as well.

  • No; if your artwork is sent according to our requirements, there is never a set-up charge.

  • Of course, please provide your routing guide or your special shipping instructions at the time you place your order.

  • Within about a week for Pick ‘N’ Pack and Domestic Custom orders!

  • Unfortunately, not at this time. However, you may always Contact Us or you may shop your favorite Pick ‘N’ Pack items on our Faire shop.

  • Yes, absolutely. If you would like to read more about our commitments to safety, you may click here. If you require a copy of a testing certificate, please contact us.